Westminster Stone

Delivering The Best Paving & Flooring in the UK Westminster Stone have been supplying paving and flooring nationwide for well over thirty years and our philosophy is simple: we supply the very best quality paving & flooring products, and deliver them in the most efficient and trouble free fashion possible. We want our customers to enjoy the buying experience, and tell their friends, families and colleagues about us. Westminster Stone has never failed to make a delivery! *FREE UK DELIVERY is available for all orders over £570. CLICK & COLLECT is available from our National Display Centre at Shaws Estate, Sodylt, Nr Ellesmere, Shropshire, SY12 9EL. Available Mon-Fri 8am-4pm. Please call to book your 2 hour slot. STANDARD UK DELIVERY is £70 (all paving & flooring orders under £570) and £42 for paving accessories. Delivery Process Once you have placed an order, you will be contacted on the next working day by phone or email to make delivery arrangements. We will always endeavour to deliver on a convenient day and time. No delivery will be made without prior arrangement. Your delivery will be made either by crane, de-mountable forklift offload vehicle, or tail offload delivery vehicle. It is essential that we understand as much as possible about your delivery address prior to delivery so that we can choose the best vehicle, method, and staff to complete the job. It is your responsibility to tell us at the time of ordering if this vehicle is too large for your access. At our discretion and subject to availability, a smaller vehicle may be available to deliver the goods. This may incur additional fees. Please contact us for more information. After order confirmation, we are happy to hold your product in stock for up to 120 days at no extra charge. Postponed delivery can usually be arranged within 4 – 5 working days. In the unlikely event of a problem, our family run team are available 6 days a week. Please contact us on 01978 710 000. Delivery Costs Area A AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DT, DY, E, EC, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, L, LA, LD, LE, LL, LN, LS, LU, KT, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TF, TN, TS, TW, UB, W, WA, WC, WD, WO, WF, WN, WS, WR, WV, YO Area B CA, DG, EH, EX, FK, G, KA, KY, ML, PL, PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11, PO12, PO13, PO14, PO15, PO16, PO17, PO18, PO19, PO20, PO21, PO22, PO23, PO24, PO25, PO26, PO27, PO28, PO29, SA, TD, TQ, TR Area C AB, DD, IV, PA, PH, PO30, P031, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 Delivery Under £570 Over £570 Area A (4-5 working days) £70 per order FREE Area B (5-7 working days) £80 per order £25 per pallet Area C (5-10 working days) £135 per order £80 per pallet Delivery Times Delivery to all areas will normally be made within 7-14 days**. The times of delivery are between 7.30 am and 6.00 pm. Please be assured that we will contact you to agree a best day for delivery and where possible an am or pm delivery, nothing will arrive unexpectedly until we have made contact with you. **These delivery times are quoted for items in stock. Where the item is not in stock, we will make contact with you to agree a date of delivery, or we will process a full refund if you do not wish to wait. Delivery Arrangements Unless alternative arrangements have been agreed in advance all deliveries will be made to the kerbside or the near roadside end of the driveway. The surface for unloading needs to be flat and be suitable for the use of a pallet truck carrying up to 1200kg of weight. Please advise us of any constraints which may restrict access to your address for our delivery vehicles. “Click & Collect” Westminster Gardenstone offer a “Click & Collect” service. Simply select the products that you wish to order, and at the checkout select the “Click & Collect” option. Any delivery charge is then waived. Goods are picked and made ready for your collection within 24-48 hours, between Monday and Friday 8.00am – 4.00pm, or on Saturday mornings between 9.00am and 11.00am. Check The Goods Please check the goods delivered or collected, and report any damages to us within 48 hours. Due to the nature of the product, breakages can occur from time to time. Prompt action including photographs will help to ensure you receive a full refund for the damaged goods or replacements sent free of charge. Times and Dates Although we will always try our best to deliver on the agreed date, there are occasions, usually outside of our control, when the delivery is not made, or may be delivered late. We cannot be held responsible for any resultant costs that you may incur. Please be aware of this particularly when arranging for your landscaper or building contractor to start before you have received and checked the goods delivered. Returns Our returns policy does not affect your statutory rights. Orders may be cancelled at any time for any reason before the delivery has been dispatched, and in this case a full refund will be made. ***Orders maybe cancelled within 30 days after the delivery. The products must be unused and in the original packaging. The refund will be made less any re-stocking and collection charges. ***In the case of ‘Click & Collect,’ no such cancellation rights exist.